Meet Our Team

Charlie Marks
Charlie MarksOwner
Charlie started Tropic Heating and Air Conditioning, Inc. in 1998, building a reputation for friendly, professional service and expertise while providing area families with comfort solutions that fit not only their lifestyle, but also their pocketbook. He completed his apprenticeship with North East Florida Builders Association in 1984. Among his many accomplishments in his career was obtaining his journeyman’s for both St Johns and Duval County.
Amy O'Grady
Amy O'Grady
She has been with Charlie’s Tropic Heating & Air Conditioning since 2011! Amy O’Grady is one of Charlie’s Daughters and a native to Jacksonville. She spent 18 years at the Beaches until she left to attend Florida State University. At Florida State she received a double Major in Apparel Design and Fashion Merchandising and Minored in Business. She utilizes her past experiences of working with design teams to execute with a productive and energized team that is capable of relating to their consumers.
Patrick O'Grady
Patrick O'GradyDispatch & Duct Cleaning Supervisor
He has been with Charlie’s Tropic Heating & Air Conditioning since 2013! Patrick has an extensive background in customer service as a previous Parts Manager. Patrick is usually the first point of contact when you call Charlie’s Tropic Heating and Air. His duties include; dispatching, scheduling the technicians, oversees, coordinates and manages duct cleaning jobs and acquiring material needed for jobs. Patrick really enjoys interacting with all the customers.