2019 Bryant True Hero Winner2019 Bryant True Heroes Winner

Charlie’s Tropic Heating & Air Conditioning is proud to announce Lillie Bailey as the winner of the 2019 Bryant True Heroes award. Jacksonville, FL resident Lillie Bailey was honored with a 2019 Bryant True Heroes Award on Thursday, August 8. This was a special on field presentation before the Jumbo Shrimp baseball game at the Baseball Grounds of Jacksonville, FL. Charlie’s Tropic Heating and Air Conditioning, Inc. owner Charlie Marks and general manager Amy O’Grady made the presentation.

In partnership with Bryant Heating & Cooling & Johnstone Supply, Charlie’s Tropic Heating & AC will be installing a brand-new HVAC system & Ductwork for her free of charge. As the first Bryant authorized dealer in the Jacksonville Beach area, the team at Charlie’s Tropic Heating & AC is pleased to install a new Bryant product for someone so deserving within the local community. After receiving multiple nominations for Lillie, it’s no surprise that she’s receiving the coveted designation as this year’s True Hero.

Lillie’s Story

Lillie Bailey is 73 years old, but you wouldn’t know it if you saw all that she does. She is a caregiver and wouldn’t have it any other way. Every day she takes care of a 54-year-old man with Down syndrome and her granddaughter who has Cerebral palsy. As many know, caring for someone with any kind of disability can be tough; however, that’s not the case for Lillie. While some days are harder than others, Lillie perseveres knowing that the work she does has a real purpose. She lives her life with a passion for helping others and it seems to come naturally to her. Acting as a caregiver can have its ups and downs, but Lillie sees right through them and powers forward to do as much good as possible.

While Lillie works every day helping others, her heating and air conditioning setup isn’t helping her. Currently, her home is being cooled with a single window AC unit.  When it comes to heating she has been relying on a space heater. This isn’t an ideal situation for anyone, but especially for someone so deserving of the best. Some of those closest to her felt she would make a great nominee for the Bryant True Hero award. They were right.

Bryant True Heroes Award

The Bryant True Hero Award is a way to thank people who go out of their way to help others and positively impact their communities. Not often recognized for their efforts, Bryant True Heroes are real people who are making a difference in their communities every day without stopping for a moment to receive recognition for their actions. “We are so thankful our partnership with the Jumbo Shrimp helped us find Lillie.” said General Manager Amy O’Grady. “She is such a great example of a True Hero, putting her own needs second to others. She has never had air conditioning in her home, and we are honored to change that for her.”

It’s evident that from the stories shared about Lillie that she will continue to live out the rest of her life as a True Hero.

Follow Us for Future Nominations: Here